An error code is a number given to an error, usually followed by an error message that gets displayed in response to a particular issue the system is facing.

A type of this error code is Error code 0x803f8001, faced by Xbox users. Windows users face Error code 0x803f8001 too but since that’s a different type of error.

Error code 0x803f8001 is usually encountered when users leave their game open and ideal for too long. This happens when you take a break in the middle of the game or just after you’ve launched it.

A notification that reads “Do you own this game or app? (Error code 0x803f8001)” shows up on your screen and prevents you from resuming the game.  


Error code 0x803f8001 appears on Xbox One and Xbox One S consoles. The source of this error varies from one Xbox user to another. But it’s definitely one of the following:

  • You’re not signed in and connected to Xbox Live
  • Another person who uses your Xbox downloaded the game but did not sign in and isn’t connected to Xbox Live
  • Temporary service problem
  • Issues with the game disc
  • Poor internet connection
  • Outdated graphic card drivers


How To Fix Xbox Error Code 0x803f8001?


Before trying any recovery method, make sure your internet connection is stable and Xbox live service is up and running.
Sometimes even restarting your console can do the trick. Here are a few troubleshooting methods that can help you fix the issue:

Power Cycle

Doing a simple Power cycle can sometimes fix the issue. So start your troubleshooting process by simply doing a power cycle. Follow these steps:

  • Press and hold the power button for the duration of 10-15 seconds until it turns off.
  • Unplug the Xbox.
  • Wait for at least 20-30 before plugging it in.
  • Press the power button so you can turn your device back on.


Uninstall and Re-install App

If you get the error even after doing a power cycle, try uninstalling the app with the problem. Restart your Xbox and re-install it.
This will hopefully help you fix the issue, But if it doesn’t move on to the next methods.

Set Home Console

When you sign in to your Xbox, the console is set as your home. But if you’re not sure about it, follow these steps:

  • Press the Xbox button to launch the guide.
  • Go to System -> Settings -> Personalization -> My Home Xbox.
  • Check the information and select Make this my home Xbox to set the console as your home Xbox.


Delete Persistent Storage Data

  • Press the Xbox button to launch the guide
  • Go to System and choose CD/blueray
  • Navigate to Persistent storage
  • Choose the Clear Persistent storage option
  • Restart your console


Perform Factory Reset

The only option left is to factory reset your Xbox. A factory reset erases all your accounts, settings, and other data restoring your Xbox’s settings to default.

It is recommended for you to backup all your data in order to prevent losing them. Once you’re done with the backup, follow these steps:

  • Open the menu by pressing the left button on the navigation pad
  • Navigate to All settings and Press A
  • Select System and then Console info and Updates
  • Select Reset Console
  • Choose Reset and Remove everything


The Xbox will now reset. After doing this, hopefully, you will not receive the Error code 0x803f8001 anymore.

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