Error code 0xc00d36c4 is a media error usually encountered when playing a certain video or audio file after a recent windows installation or just an update.

Errors in codes or various new bugs can get into the system while updating/installing the windows resulting in Error Code 0xc00d36c4.

If the same computer is used by two different users with an account of their own, a change in one account can also affect another account.

If you’re trying to play a file from your DVD or a mobile phone, you’re likely to get this error.

Causes of Error Code 0xc00d36c4

  • Unsupported file extension
  • Corrupt file
  • Missing codecs
  • Misconfigured playback setting
  • Virus or malicious content

How To Fix Error Code 0xc00d36c4

  • Use VLC Media Player

Using a VLC media player is the easiest and the most recommended fix to this issue. VLC can play almost every type of audio/video. If you have VLC on your computer, right-click on the file -> Open with -> VLC.

If you don’t have VLC on your computer, go to VLC’s official site ( and download it. After you’re done downloading, open the setup and follow the on-screen instructions and wait for the operation to complete.

If even VLC cannot open your file, it is most probably corrupted.

  • Copy Your Files To Your Computer

If you’re playing the file from an external device (DVD, mobile phone), then copy it to an internal drive. This will help you avoid viruses from the external drive hinder the file execution.

  • Turn off Copy Protection in Windows Media Player

Windows media player’s copy protection prevents other media/music players from opening the media files. You can turn it off by :

Goto Windows Media player -> Organize -> Options -> Rip Music -> Uncheck Copy Protect Music -> OK

  • Fix The Codec

If the file is created by you, the problem probably lies in the codec. Codec is responsible for encoding or decoding a digital data stream so when there’s an issue with it, your file can encounter Error code 0xc00d36c4. To fix it, download a reliable media converter/repair tool then use it to repair your file.

  • Reconfigure The Playback Settings

Malware or even a different user can make changes to playback settings. Re-configuring it can help you fix the issue.

  • Switch from a local to a Microsoft user
  • If nothing works out, try restoring your computer.

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