Netflix is a popular platform that lets you watch popular movies and TV shows on demand.

This platform has changed the concept for people who like to spend time watching their best movies from their couch.

With easy access and reasonable subscription fees, Netflix has become a top deal in this era.

In this article, we will be discussing an error that has been troubling Netflix subscribers, and that is Netflix error ‘Sorry we could not reach the Netflix service. (-111)’ .

Netflix error 111 primarily occurs due to a bad internet connection or information saved on your devices being corrupted.

To resolve the issues please follow the methods mentioned below.

Clear the Netflix App data

For Amazon Fire TV/Stick

1. Press the Home button on your TV remote.

2. Then scroll right and select Settings.

Amazon Fire TV-Stick Settings

3. In Settings, scroll right and then select Applications.

Amazon TV Firestick-Manage Application

4. Now select Manage installed applications.

Amazon Fire Netflix App

5. Find Netflix app select the app.

Amazon Fire Netflix Clear Cache and Data

6. Scroll down and select Clear data option.

7. Then, again select Clear data.

8. Now clear the cache by selecting the Clear cache option.

9. After clearing the cache, unplug your Amazon Fire TV from power for at least 30 seconds.

10. Plugin and then try Netflix again.

For Android TV

1. Press the Home button on your TV remote.

2. Then Scroll down and select Settings.

3. Under the TV category, scroll to the right and select on Apps.

4. Under the System apps, scroll to the right and select Netflix.

5. Select the Clear data option.

6. Then Select OK.

7. Now try Netflix again.

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